Why It’s So Hard for Amazon Alexa to Really Explain Itself

In an interview with OneZero, Amazon’s chief Alexa scientist explains the voice assistant’s complicated new feature

Dave Gershgorn
OneZero
Published in
4 min readSep 26, 2019

--

Credit: T3 Magazine/Getty Images

WWe’ve all heard stories about Alexa mysteriously answering a question you didn’t ask, or turning on the music randomly without anyone in the room saying anything.

--

--

Dave Gershgorn
OneZero

Senior Writer at OneZero covering surveillance, facial recognition, DIY tech, and artificial intelligence. Previously: Qz, PopSci, and NYTimes.