The Upgrade

Why Gen Z Loves Closed Captioning

Old technology finds a surprising new application

Lance Ulanoff
OneZero
Published in
4 min readJan 17, 2019

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Credit: Towfiqu Photography/Moment/Getty

“Everyone does it.”

These were the words from my college-aged daughter when I caught her lounging on our couch, streaming Friends with 24-point closed captioning on. She has no hearing impairment, and I wanted to know what she was up to.

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Lance Ulanoff
OneZero

Tech expert, journalist, social media commentator, amateur cartoonist and robotics fan.