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When Remote Therapy Isn’t as Private as It Seems

As our lives become increasingly remote, it’s worth considering the cost of convenience — to visit family over Zoom, proctor a class online, or, as the New York Times reports, talk to a licensed therapist via chat app.

On Friday, Times reporters Kashmir Hill and Aaron Krolik published disturbing testimonies from former employees at Talkspace, a telemedicine startup allowing patients to seek therapy “in a private, text-based chat room.” For a fee, clients can see one of thousands of licensed therapists over text, audio, and video messages. The

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Sarah Emerson

Sarah Emerson

Staff writer at OneZero covering social platforms, internet communities, and the spread of misinformation online. Previously: VICE