No One’s Driving

What Really Caused the Supply Chain Mess Over PPE Last Year

Automation and complex distribution software created a nightmare scenario we’re still unpacking

Tim Maughan
OneZero
Published in
14 min readFeb 17, 2021

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Healthcare worker wearing PPE.
Photo: skaman306/Getty Images

Welcome to No One’s Driving, a column by novelist and tech writer Tim Maughan about how to understand a world governed by systems and technologies that are spiraling out of control.

“The mask is the perfect prism with which to understand the world in 2021,” John tells me on a Zoom call from California. John is the co-founder of a mask company that manufactures its product in China, and that is not his real name; he’s asked for anonymity because he’s worried that discussing these topics would ruin his business there. “Politically, economically, culturally… it explains so much of the dysfunction in the world, especially if you start with just the basic supply chain side of it. It’s insane. It’s really insane.”

It’s hard to think of a symbol that better encapsulates the past 12 months than the face mask — an object we were all forced to become familiar with overnight. It’s an object that represents security and safety for some as much as it has become a misguided symbol of oppression for others. But as our everyday mask use has been normalized — and as the news cycle has grown…

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Tim Maughan
OneZero
Writer for

Writer. Debut novel INFINITE DETAIL out now on FSG. Bylines at BBC, Motherboard, New Scientist. http://timmaughanbooks.com