Published in


Trust Issues

User Agreements Are Betraying You

There’s a better way for us to interact with tech companies

TThe user agreement has become a potent symbol of our asymmetric relationship with technology firms. For most of us, it’s our first interaction with a given company. We sign up and are asked to read the dreaded user agreement — a process that we know signifies…



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Woodrow Hartzog

Professor of Law and Computer Science at Northeastern University School of Law and Khoury College of Computer Sciences.