The Risk Makers
Viral hate, election interference, and hacked accounts: inside the tech industry’s decades-long failure to reckon with risk
Published in
35 min readSep 21, 2020
One spring day in 2014, Susan Benesch arrived at Facebook’s headquarters in Menlo Park and was ushered into a glass-walled conference room. She’d traveled from Washington, D.C., to meet with Facebook’s Compassion Research Team, a…