Illustrations: Erik Carter

The Risk Makers

Viral hate, election interference, and hacked accounts: inside the tech industry’s decades-long failure to reckon with risk

Catherine Buni and Soraya Chemaly
OneZero
Published in
35 min readSep 21, 2020

OOne spring day in 2014, Susan Benesch arrived at Facebook’s headquarters in Menlo Park and was ushered into a glass-walled conference room. She’d traveled from Washington, D.C., to meet with Facebook’s Compassion Research Team, a…

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Catherine Buni and Soraya Chemaly
OneZero
Writer for

Catherine Buni and Soraya Chemaly are award-winning writers and frequent collaborators. Follow their work on Twitter: @ckbuni and @schemaly.