The Risk Makers
Viral hate, election interference, and hacked accounts: inside the tech industry’s decades-long failure to reckon with risk
Published in
35 min readSep 21, 2020
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One spring day in 2014, Susan Benesch arrived at Facebook’s headquarters in Menlo Park and was ushered into a glass-walled conference room. She’d traveled from Washington, D.C., to meet with Facebook’s Compassion Research Team, a…