We’ve all typed things into Slack that we might not want our bosses to see. For me, it might have been “baby Yoda” a few dozen too many times. For employees of the suitcase company Away, it might have been valid complaints in a private Slack channel about how the company was not as progressive or inclusive as it claimed to be, according to a recent story on The Verge.
According to the story, Away employees faced a draconian Slack policy, where private communication was highly discouraged in favor of all communications being conducted in surveillable public channels. Six employees…
Andy is a pretty easygoing guy. He likes video gaming, travel, and Buddha memes. But there’s one thing that gets him really frustrated — when people ask to “DM” or “direct message” him on social networks. “I refuse to use the term,” he says. For him, it’s “PM” (private message) or no dice. He’s angry when companies randomly change their lexicon from one to the other and just expect people to fall in line.
As social media has become a part of everyday life, so has the language around it. The problem, in this case, is that people (and social…
Apple is facing a crucial battle over one of its core moneymakers. Thanks to a ruling against the company by the Supreme Court this week, Apple will have to successfully argue that its App Store doesn’t constitute a monopoly. Part of the company’s case — that users are free to buy apps from other platforms — is undercut by another product with an inescapable, blue-bubbled grip on iPhone users: iMessage.
Our smartphones have officially made it a pain to talk to one another. Many of us spend our days hopping between messaging apps, from iMessage to WhatsApp to Facebook Messenger to Instagram and back again, carrying on fractured conversations with the same set of people across a number of platforms.
But many of those services are owned by a single company: Facebook. WhatsApp, Messenger, and Instagram collectively reach more than 2 billion people, making Facebook the owner of the world’s largest messaging platform — and a potential gold mine.
Mark Zuckerberg said last week that the future of Facebook may look a little more like WhatsApp, the private messaging service his company acquired for $19 billion back in 2015.
“I believe the future of communication will increasingly shift to private, encrypted services where people can be confident what they say to each other stays secure and their messages and content won’t stick around forever,” he wrote in a blog post about his “privacy-focused vision for social networking.”
Zuckerberg’s manifesto misses something big: WhatsApp and other private messaging services have, at times, enabled deeply toxic communications.