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Slack and the Decline of Bots

Remember when bots were the new apps? Now it’s the opposite.

A close up of a phone display with various messaging and social media app icons, featuring the Slack app icon in the center.
Photo: Chesnot/Getty

“B“Bots are the new apps,” Microsoft CEO Satya Nadella said at the company’s annual developer conference in 2016. His company had just updated Cortana, its virtual assistant, and built a system for developers to build bots of their own.

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Will Oremus

Will Oremus

Senior Writer, OneZero, at Medium