Rev Slashes Minimum Pay for Gig Workers

An internal post reviewed by OneZero outlines new rates that would result in transcribers taking home less money as automation looms

Sarah Emerson
OneZero

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Credit: Rev

TThe popular transcription service Rev has reportedly cut the pay of its freelance workers who produce transcripts for pennies a minute.

Rev launched in 2010 and has received millions of dollars in funding. Like many rivals, it offers automated transcriptions using speech recognition software, but also has a separate service for transcriptions that are “performed by humans, not A.I.” Users submit audio files to the service — interviews or recordings of meetings, for example — and contractors return a transcript within 12 hours. The company stands out for its accuracy and affordability — just $1 per minute of audio — but all of it comes at a human cost, say Rev gig workers.

Li Zilles, a Seattle-based contractor for Rev, tweeted on Monday that the company slashed its baseline rate for transcription workers on Friday, calling it “yet another example of a gig economy startup brazenly mistreating its workers.”

On Wednesday, a representative for Rev posted to an internal company forum that its minimum pay would drop from $0.45 to $0.30 per minute transcribed. A Rev worker, who asked to…

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Sarah Emerson
OneZero

Staff writer at OneZero covering social platforms, internet communities, and the spread of misinformation online. Previously: VICE