How a Crisis Researcher Makes Sense of Covid-19 Misinformation

Collective sensemaking during times of uncertainty and anxiety

Photo: Robert Nickelsberg/Getty Images

When information is uncertain and anxiety is high, the natural response for people is to try to “resolve” that uncertainty and anxiety.

This challenge increases when we lose our trust in “official” sources, such as the government agencies charged with managing the response.

Associate Professor of Human Centered Design & Engineering at UW. Researcher of crisis informatics and online rumors. Aging athlete. Army brat.

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