Platforms Are Still Flying Blind When It Comes to Societal Impact — Better Metrics Could Help

Metrics are key to how product teams at tech companies function

Photo: Chesnot/Getty Images
Massive spike in engagement with unreliable sources after the 2020 election.

Platform health metric criteria

Creating a community of metrics

Some health metrics examples

A way forward

Founder of the Thoughtful Technology Project & GMF non-res fellow. Prev Tow fellow & Chief Technologist @ Center for Social Media Responsibility.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store