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Instacart Removes Worker Bonus After Shoppers Strike

The company says bonuses ‘did not meaningfully improve quality’

A photo of the Instacart logo on a lanyard against a white paper background.

IInstacart told its workers Thursday that they will no longer receive a $3 “quality bonus” for every five-star rating they receive from customers.

The company announced the policy shift in an email shortly after a three-day strike in which…



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Sarah Emerson

Staff writer at OneZero covering social platforms, internet communities, and the spread of misinformation online. Previously: VICE