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How Zoom Beat the Tech Giants

Google and Microsoft’s early decisions about video chat put them at a strategic disadvantage in the long run

On Wednesday, Google made its premium videoconferencing app, Google Meet, free for everyone. At the start of April, Microsoft’s Skype added a feature that allowed users to jump into a call by clicking one link. Both companies seem to…



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Eric Ravenscraft

Eric Ravenscraft is a freelance writer from Atlanta covering tech, media, and geek culture for Medium, The New York Times, and more.