How Will Disney+ Grow from Here?

An unprecedented marketing campaign, top-tier content, and a low price — what’s missing?

Mike Raab
OneZero
Published in
8 min readJan 10, 2020

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Image: Mike Raab

TThe day after Disney+ launched on November 12, the company made a startling announcement that 10 million users had signed up for the subscription video service. This figure shocked most industry analysts, and amounted to 17% of Netflix’s domestic subscriber base (60.6 million) and more than 33% of Hulu’s most recently announced subscriber base (28 million), all in just one day. More recent reports have suggested that the Disney+ mobile app has been downloaded more than 22 million times since launch.

While it is important to note the distinction between “sign-ups” (accounts registered for a free trial), “downloads,” (one Disney+ user can have up to 10 mobile devices), and “subscribers,” (a paid account, either from the consumer directly or a distribution partner of Disney, such as Verizon), the consensus is that Disney+ is exceeding all expectations, and has the best chance to become the media-incumbent, subscription video-on-demand rival (SVOD) to Netflix. But after years of preparation, the stockpiling of top-tier content, and an unprecedented marketing campaign, what is Disney counting on to attract the 50 to 80 million potential additional subscribers that they’re targeting who have yet to subscribe to Disney+?

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