Ambulnz Promised to Disrupt Emergency Transport — But Workers Paint a Grim Picture
The company promises EMTs a “flexible schedule” and “a path to entrepreneurship.”
Cory, a 26-year-old emergency medical services professional, had been working in southern California for several years when he started seeing teal ambulances, emblazoned with the words “Ambulnz,” zipping around Los Angeles. Founded in 2015, Ambulnz transplanted the push-button ride hailing model to non-emergency medical transport, offering on-demand patient transport services for hospitals and other care providers. The majority of Ambulnz business involves moving patients from hospitals to their homes, or transferring patients between medical facilities. This type of service is called interfacility transfer, or IFT.
Cory, who requested anonymity for this piece, was enrolled in paramedic school at the time. He needed a part-time gig to complete his internship so he could simultaneously complete his paramedic classes, and the Ambulnz gig fit into his schedule.
After applying and interviewing with Ambulnz, Cory received an offer, and went to the company’s office in Carson, California, for orientation. The office, he remembers, was “pretty legit” and “very modern looking.” It reminded him of an Apple Store. There was an…
