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The Future of Uber and Lyft Might Look a Lot Like FedEx

A new ‘franchise’ model could help the companies without necessarily improving working conditions

In 2009, the year Uber launched, FedEx made a change to its business model. The shipping firm had previously relied on independent contractors who owned their own trucks and were paid by the delivery or mile…



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Sarah Kessler

Author and journalist, writing and editing at Medium’s OneZero.