A Former Googler Explains Why the U.K.’s Contact Tracing App Was a Disaster

And what everyone else can learn from it

Robin Bhaduri
OneZero
Published in
7 min readJul 23, 2020

--

Photo: Steve Parsons — PA Images/Getty Images

On June 18, the British government suddenly abandoned development of its contact tracing app, which was intended to tell people if they had come into close proximity with someone who tested positive for Covid-19. It worked 4% of the time.

--

--

Robin Bhaduri
OneZero
Writer for

Former Product Manager @Google. Worked in 3 different continents across lots of different product. Former Co-founder @Luna